Help me setup my new Cloud Infrastructure
Q. Which of these Cloud Platforms does SparkMyCloud support ?
CHOOSE YOUR SUPPORT PLAN ?
24*7 Automated Monitoring of Systems
Support for Incident Management in Scaling, Security and DR
Support for Change Management, Configuration Management
Support for Release Management
Technical Lead - Phone Access
Fast Response Time (System Outage)
Fast Response Time (Technical Issues)
SLA on Response Time
Technical Reviews – Online/Call
Max no of Managed Cloud Servers
SILVER
Email only
2 hours
3 hours
99.50%
Quarterly
Up to 10
Terms & Conditions
- The cloud infrastructure must be already setup and running
- The buyer must provide the administrator access details to the entire cloud infrastructure setup
- Architectural designs of the current cloud infrastructure setup must be provided before work commence
- There should be a monitoring tool in place if you want our monitoring service included in the free trial period